At CJ Entertainment Selfie & Mirror Booth, we take your privacy seriously and we are committed to protecting the personal information that you share with us when you use our services, visit our website, or contact us for bookings and we want you to feel confident that your data is safe and handled with the utmost care and respect at all times. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data and it applies to all interactions you have with us, whether you are a wedding couple, a birthday party organiser, a care home manager, or a corporate event planner.

Who We Are and How to Contact Us

For the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018, the data controller responsible for your personal information is CJ Entertainment Selfie & Mirror Booth and you can contact us using the details provided below if you have any questions about this Privacy Policy or wish to exercise your data protection rights. Our designated contact person is Chris, who can be reached on mobile at [add number] and you can also email us at franksbbq4@hotmail.co.uk or visit our website at [add URL] for any privacy related queries you may have.

What Personal Data We Collect

We collect personal data that you voluntarily provide to us when you make an enquiry, book our services, sign up for updates, or communicate with us through our website, phone, email, or social media channels and we only collect the information that is necessary to provide you with our professional entertainment services effectively. This personal data may include your full name, your email address, your phone number, your postal address, the date and location of your event, your payment information, and any specific preferences or requirements you share with us regarding your DJ or photo booth hire. In addition, when you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and browsing behaviour through cookies and similar tracking technologies to help us improve your online experience and you can manage your cookie preferences through your browser settings.

How We Use Your Personal Data

We use your personal data for the primary purpose of providing our DJ and photo booth services to you, which includes processing your booking, communicating with you about your event, confirming details, sending reminders, and delivering the entertainment services you have requested and we may also use your data to send you information about our other services, special offers, or updates that we believe may be of interest to you but only where we have your consent or a legitimate interest to do so. We may use your data to improve our website, to analyse how our services are used, to handle any complaints or queries, and to comply with our legal obligations including record keeping, tax, and accounting requirements and we will never use your personal data in a way that you would not reasonably expect or that causes you harm. We process your data based on one or more of the following lawful bases: your consent, the performance of a contract with you, our legitimate business interests, or compliance with a legal obligation and we always ensure that our processing is fair, lawful, and transparent.

How We Share Your Personal Data

We do not sell your personal data to third parties under any circumstances and we only share your information with trusted third parties who assist us in delivering our services, managing our bookings, processing payments, or providing technical support and these third parties are carefully selected and are bound by strict data protection obligations to keep your information secure and confidential. We may share your name, address, and event details with our venue partners or subcontractors where necessary to ensure the smooth delivery of our services on the day of your event and we may also share your data with our payment processor to complete transactions but we never store your full payment card information on our own systems. We may disclose your personal data if we are required to do so by law, regulation, or legal proceedings, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others and we always ensure that any such disclosure is lawful and proportionate.

Data Retention and Storage

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including the provision of our services, the management of our business, and the satisfaction of any legal, accounting, or reporting requirements and we typically retain booking records for a period of six years following the conclusion of your event to comply with tax and insurance obligations. After this period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you and we will not keep your information for longer than is reasonably necessary unless we are required to do so by law or regulation. We take reasonable steps to ensure that your personal data is accurate, complete, and up to date and we encourage you to inform us of any changes to your personal information so that we can keep our records current.

Your Data Protection Rights

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have a number of important rights regarding your personal data and these rights are designed to give you control over how your information is collected, used, and stored and you can exercise these rights at any time by contacting us using the details provided in this Privacy Policy. Your rights include the right to access your personal data and receive a copy of the information we hold about you, the right to request correction of any inaccurate or incomplete data, the right to request deletion of your personal data where there is no compelling reason for us to continue processing it, and the right to restrict or object to the processing of your personal data in certain circumstances. You also have the right to data portability, which allows you to request that your personal data be transferred to another organisation or directly to you in a structured, commonly used, and machine readable format and you have the right to withdraw your consent at any time where our processing is based on your consent, without affecting the lawfulness of processing based on consent before its withdrawal. In addition, you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority for data protection issues, if you believe that we have not complied with our data protection obligations and we encourage you to contact us first so that we can address any concerns you may have.

Children’s Privacy

Our services are suitable for guests of all ages and we welcome children to participate in our photo booth experiences, but we do not knowingly collect personal data from children under the age of 13 without verifiable parental consent and we do not target our marketing or communications specifically towards children. If we become aware that we have inadvertently collected personal data from a child without appropriate consent, we will take steps to delete that information as quickly as possible and we encourage parents and guardians to supervise their children’s use of our services and to contact us if they have any concerns regarding their child’s privacy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, to analyse how our website is used, and to deliver relevant content and advertisements and cookies are small text files that are placed on your device when you visit our website and they help us remember your preferences and understand how you interact with our site. You can control your cookie preferences through your browser settings, where you can choose to block or delete cookies entirely, but please note that disabling certain cookies may affect the functionality of our website and you may not be able to access all features. We use necessary cookies that are essential for the basic operation of our website, functional cookies that remember your preferences, analytical cookies that help us understand visitor behaviour, and marketing cookies that deliver targeted advertising and we only use non-essential cookies with your explicit consent.

Data Security Measures

We take the security of your personal data extremely seriously and we implement appropriate technical and organisational measures to protect your information from unauthorised access, accidental loss, alteration, disclosure, or destruction and these measures include secure servers, encrypted communications, access controls, and regular security reviews to ensure that your data remains safe at all times. We limit access to your personal data to those employees, contractors, and third parties who have a legitimate business need to know that information and we ensure that all individuals who handle your data are trained in data protection and confidentiality obligations and we have procedures in place to deal with any suspected data breach and we will notify you and the Information Commissioner’s Office of any breach that is likely to result in a risk to your rights and freedoms, as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational procedures and we will notify you of any material changes by posting the updated policy on our website and updating the effective date at the top of this policy and we encourage you to review this policy periodically to stay informed about how we are protecting your personal data. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of those changes and we will always ensure that our policy is transparent and easy to understand, so that you can make informed decisions about your privacy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us and we will be happy to assist you with any matter related to your privacy and data protection rights. You can reach our designated contact person, Chris, on his mobile at [add number] or by email at [add email] and you can also write to us through our website at [add URL] and we will respond to your query as soon as possible and in any event within 30 days of receiving your request.